JW Affinity IT believes in building strategic partnerships with our clients. To accomplish this we provide a dedicated engagement manager to our clients. Utilizing the framework below our engagement managers are the conduit for information from our clients, and internally to our project teams. Engagement managers encompass all stages of the engagement including business relationship, contracts, implementation, operational and maintenance. We ensure from the beginning of the engagement an understanding of our clients expectations, key success factors, objectives and vision. Our multi-faceted engagement approach affords our clients the benefits of a single point of contact, efficient resolution to issues and effective communications. We welcome the opportunity to engage with you and exceed your expectations.